Dewsbury GP surgery rated inadequate.

A West Yorkshire GP surgery has been rated ‘Inadequate’ and placed into special measures by England’s chief inspector of general practice following a critical inspection by the Care Quality Commission (CQC).

A specialist team of CQC inspectors, which visited in January 2016, said that the service provided by Dr Ajit Pratap Mehrotra at Windsor Medical Centre, Dewsbury, had not ensured that the risks associated with providing health and medical services were minimised.

The inspection report said that Windsor Medical Centre was not considered to be effective and the practice’s leadership needed to assure the public that these matters would be addressed. Even so, inspectors said that the practice was ‘caring and responsive’ to patient needs.

The CQC inspection team included a GP specialist adviser and a practice nurse specialist adviser.

The CQC says that the report findings have been accepted by the practice which has said that it will address the highlighted issues.

These included ensuring that all safety incidents were reported and investigated and that the risks to patients, with respect to infection prevention and control and other health and safety matters, are minimised.

Other issues which caused concern were that a consistent medical record system and quality improvement processes must be in place; that all staff have relevant training and that the practice must ensure that there are effective management processes to support the daily running of the service.

CQC deputy chief inspector of general practice, Sue McMillan, said: “It is disappointing that the practice was rated inadequate but this presents an opportunity for it to address these issues. I am pleased that the practice has accepted our findings and undertaken to put them right.

“We will inspect again in six months to check whether sufficient improvements have been made. If we find that the service remains inadequate, we will consider canceling its CQC registration.”